Return Policy

Please send an email request for the return to no later than 14 days from the date you received the product, letting us know the order number and reason for the return.


Once a return is approved via email, we will send you a shipping label. Please also fill out the returns form inside the parcel. The value of the purchase will be refunded by the same method you made the original payment after we receive your item.


All items must be returned in their original condition with the original packaging and tags attached. We can not accept any item which is damaged due to staining (food, makeup, sweat) or scent (perfume or body odour). If any items appear to have been worn, washed or altered in any way they will be refused.


As all our packaging is recyclable, we suggest using the original package that your order came in. Or find a suitable alternative. If the items are received in poor condition, we won’t be able to carry out the return as requested.


Until we receive an item in our studio, it remains the customer’s responsibility. If you need any assistance, please email: Your replacement items will be shipped within one day of receipt of the returned goods. We are not responsible for lost or damaged parcels.



We only offer exchanges for the same product in a different size or colourway. 

Once an exchange is approved via email, we will send you a shipping label. Please also fill out the exchange form inside the parcel. 

We will only send the new desired item when we have received your previous purchase in the same condition described in our returns policy.  

For further enquiries or help with exchanges please email